Client Privacy Policy

This Privacy Policy addresses the privacy practices for Goodwood Capital Management, LLC d/b/a Goodwood Consulting. Goodwood Consulting is committed to protecting its clients' privacy. Please read the information below to learn the following regarding our use of your information in connection with our services.

You acknowledge that this Privacy Policy is part of any services provided by Goodwood Consulting, and by using our Services, you agree to be bound by all of its terms and conditions. We reserve the right to change this Privacy Policy at any time. Your continued use of the Services after such modifications will constitute your acknowledgment of and agreement to the modified Policy.

1. What Information Do We Collect?

In order to better provide you with our Services, we collect two types of information: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with efficient and effective Services.

Personally Identifiable Information refers to information that lets us know the specifics of who you, your clients, and/or your employees are. In providing our Services, we may ask you to provide billing information, EIN number, bank information, vendor information, client information, and personal information such as your first and last name, mailing address, telephone and facsimile numbers, email address, and additional information. If you do not provide the mandatory data with respect to a particular service, we will not be able to provide that service.

Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather this information in several ways, and it is compiled and utilized on both a personal and an aggregated basis.

2. How Do We Collect and Use Your Information?

We do not collect any Personally Identifiable Information unless you voluntarily provide it to us. We will use Personally Identifiable Information to provide our services to you, as required by our agreements with you. We will also use it to:

• Enhance the operation of our Services and improve our marketing and promotional efforts
• Statistically analyze and improve our product and service offerings
• Customize our content, layout, and services
• Deliver information to you and contact you regarding our Services
• Resolve disputes, troubleshoot problems, and enforce our agreements
• Audit, research, and analyze data to maintain, protect, and improve our Services
• Ensure the technical functioning of our network and develop new services

3. With Whom Do We Share Your Information?

We do not sell, trade, or rent Personally Identifiable Information to others without your consent. We do provide some of our Services through contractual arrangements with affiliates, service providers, business partners, and other third parties who collectively use Personally Identifiable Information to provide and deliver our Services.

We may use Personally Identifiable Information to improve the functionality and features in our existing and future Services and products and improve our advertising. Notwithstanding the foregoing, we shall not publicly disclose any Personally Identifiable Information and the use of such information shall be anonymized.

We will encourage our service partners to adopt and post privacy policies. However, the use of Personally Identifiable Information by our service partners is governed by their respective privacy policies.

4. How Can You Update or Correct Your Information?

We believe you should have the ability to access and edit the Personally Identifiable Information that you have provided to us. You may change any of your information by contacting us at the address below. We encourage you to promptly update your information if it changes. You may ask to have information on your account deleted or removed; however, some residual information may remain because of backups and other requirements.

5. What Security Precautions Are in Place?

You can be assured that Personally Identifiable Information is secure, consistent with current industry standards. Your information is protected in several ways:

• We train our employees to protect Personally Identifiable Information
• Your information resides on secure servers accessible only to selected personnel via password
• We encrypt your information when it is transmitted between you and us to prevent unauthorized viewing
• Credit card transactions are handled by established third-party banking and processing agents

While we strive to protect your Personally Identifiable Information, no data transmission over the Internet can be guaranteed to be 100% secure. You acknowledge that there are security and privacy limitations of the Internet which are beyond our control.

6. How Do We Address Unauthorized Disclosure?

We will notify you as soon as practicable, but no later than ten (10) calendar days following the determination of the unauthorized disclosure of your information. We will take reasonable actions to ensure no further unauthorized disclosure occurs and to recover the disclosed information.

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